If your manager is doing a good job, they will do all of the following:

  1. Provide the services that they promised.
  2. Stay informed about current laws and best practices.
  3. Avoid exposing the association to liability.
  4. Work in the association’s best interest.
  5. Treat all owners with respect.

Good management requires frequent, clear communication

  • Recommends best practices and maintains appropriate relationships with service providers.
  • Advise boards about expiring vendor contracts, and give them plenty of opportunity to decide whether to renew or to seek new bids.
  • Should Stay Informed About Current Laws and Best Practices.

During the interview process, every management company promises to provide service in a particular way. Some make grand assurances can that greatly influence the board’s final selection, but a good manager who ultimately is selected to manage your HOA should be an effective communicator. That manager should understand the unique priorities of a particular board and help boards document those priorities.