HOA Association Management

HOA Association Management

Homeowner Association Management and Condominium Association Management in San Antonio, Texas.

Our HOA management services allow the board members to effectively govern their community by governing within budget while keeping the residents satisfied and informed.

We handle all the details

  • Assessment and Special Assessment Billing
  • Delinquency Enforcement and Collection
  • Annual Budget Preparation and Financial Planning
  • Manage Operating and Reserve Accounts
  • Reserve Planning and Budgeting

Accounting professionals

  • Owner Payments via Check, Online Check, Online Credit Card and Direct Draft
  • Pay all Association Expenses
  • Financial Reporting Monthly
  • Investment Assistance and Analysis
  • Tax and Audit Coordination with CPA/ Auditor

HOA Manangement Services

  • Filing and assisting with all insurance claims
  • Assist in the preparation and distribution of newsletters and notices
  • Issue new owner welcome packages
  • Records management and storage

Vendor Management

  • Owner Payments via Check, Online Check, Online Credit Card and Direct Draft
  • Prepare RFP and bid specifications from industry best practices
  • Contractor negotiations and selection
  • Track all incoming phone calls and requests

Services include, but are not limited to:

  • Transition from Developer to Homeowner Board
  • Working with client to implement Board directives
  • Reviewing and drafting of CC&Rs, Bylaws, and Articles of Incorporation
  • Complete financial and accounting services
  • Degreed accountant (overseen by CPA / CMA) review of financial statements
  • Coordination and implementation of reserve study
  • Management of accounts payable
  • Collection of assessments
  • Competitive bidding of vendor contracts
  • Responsibility for all communication with owners, whether residential or commercial
  • Maintaining community and owner files
  • Conducting monthly physical maintenance inspections
  • Maintenance and property upkeep
  • Assisting and educating Boards of Directors and Committees
  • Compliance and knowledge of evolving state and federal laws related to HOA’s
  • Handling transfer of ownership on resale units
  • Providing 24-hour emergency service
  • Providing HOA Board training
  • Providing ways for homeowners to conveniently connect with the Manager

An Assigned Community Manager

He or she helps Board Members (and all members, for that matter) handle the day-to-day needs of your HOA. From paying bills and working with vendors, to the beautification of your property and maintaining compliance with governing documents, the Community Manager will help bring continuity and stability to your HOA. An HOA is a 24/7/365 operation and you need a managerial staff that will take care of your needs at a moment’s notice. Your Community Manager are available at any time of the day to help with emergencies.

We  realize and embrace that each community is different and will customize a plan to fit your communities unique needs.
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We provide Board Members the tools to be the most effective volunteer leaders possible

We understand the close supervision, training and support that is required for an association to be successful and we provide Board Members the tools to be the most effective volunteer leaders possible.

As community stewards, we embrace and value the concept that through collaborative management, we are, in fact, dedicated to delivering total peace of mind to our communities. As a true partner of our clients, we pledge to provide outstanding personal service and timely and accurate information with honesty and integrity in all aspects of our business.

Concept Association Management provides “customer service style” support to their HOA boards and community members. We go above and beyond the call of duty returning every phone call and managing every detail before considering a job complete.