OWNER PORTAL

Make Payments, Submitt ACC Request, View Account Info and Access Other Documents 24/7.

Using the Owner Portal is the fastest and most efficient way for you to interact with your account, access necessary documents and see your account correspondence.

To Request Access click button below.

to register

Already have an account? Click button to login.

to login

PORTAL HELP TOPICS

How the Portal Works /Overview

How to Access Portal Sign/In

  • You’ll receive an Online Portal Activation email or text message from your property management company. Click Activate Now in the email, or tap the link in the text message to establish a strong password to activate your portal.
  • You can also self sign up for the Online Portal at https://Your-Property-Managers-Account-Name.appfolio.com/connect. Click Request access to the portal and input your information.
  • Bookmark, create a shortcut icon for the login page or download the mobile app so it is easy to return at any time.
  • You will receive a confirmation email once your portal is activated.
If you see a message stating you cannot make online payments, please contact your property manager as this is a service they can choose whether or not to offer their tenants.

  1. Once logged in, you will land on the Home tab where you can view your current balance owed and details of current and future charges broken down by month.
  2. Click Pay Now to make a one-time payment.
  • You have two options of payment methods. Select eCheck (direct withdrawal from bank account) or Credit or Debit Card.
  • eCheck payments are free to you, while Credit or Debit Card payments carry a non-refundable online portal convenience fee that is added to the total of your payment. See the FAQs for more information about these fees.
  • Pay Now – Continue through the steps to submit a payment directly to your property management company. You will receive a confirmation email once the payment is successfully submitted, although this does not mean it has cleared your bank account yet. If you do not receive a confirmation email, you did not fully complete all necessary steps to submit the payment.

If you see a message stating you cannot make online payments, please contact your property manager as this is a service they can choose whether or not to offer their residents.

  1. Once logged in, you will land on the Home tab where you can view your current balance owed and details of current and future charges broken down by month.
  2. Click Set Up Autopay to create an automatically recurring payment.
  3. You have two options of payment methods. Select eCheck (direct withdrawal from bank account) or Credit or Debit Card.
  4. eCheck payments are free to you, while Credit or Debit Card payments carry a non-refundable online portal convenience fee that is added to the total of your payment. See the FAQs for more information about these fees.
  5. Pay Now – Continue through the steps to submit a payment directly to your property management company. You will receive a confirmation email once the payment is successfully submitted, although this does not mean it has cleared your bank account yet. If you do not receive a confirmation email, you did not fully complete all necessary steps to submit the payment.
eCheck payments are free to you, but there is a non-refundable convenience fee for paying with a debit or credit card in the Online Portal. You are notified of the fee amount before you submit the payment.
No. Your property manager cannot see any of the payment information you have saved or have previously entered.

Yes email info@hoa-mgmt.com – include name, address and phone when you ask for receipt. You can also see record of your payments on the Account Ledger in your Online Portal.