They Become Nonresponsive, Lazy or Take You for Granted
Is your association management company slow to return phone calls or answer emails?
People from all walks of life tend to become neglectful of established relationships. It takes capable, alert and proactive leadership on the part of association management companies to counter this natural human tendency, and not every HOA Manager is up to the task.
Other things frustrating to an HOA Board is when Managers have forgotten who is charge or become sloppy with Financials.
If they seem to simply be going through the motions and don’t correct the issue energetically and decisively even when it’s pointed out to them, then it’s time to find a new company to take its place.